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Refund & Cancellation Policy

This policy may be updated from time to time as our practices or legal requirements change. When we make updates, we'll post them on this page.

1. Introduction

JD Align QuickPacks is a one-time purchase service that generates interview packs based on job information you provide. This Refund & Cancellation Policy outlines when refunds may be considered for one-off purchases.

2. Refunds

All QuickPacks purchases are non-refundable once the interview pack has been generated and delivered. If you believe you were charged in error, or the service did not deliver a pack, contact us and we will review your request.

3. Cancellations

QuickPacks is not a subscription service. There is no ongoing billing to cancel. If you want your data removed after purchase, contact support and we will assist.

4. Disputes

If you believe you were charged in error, please contact us immediately at support@jdalign.au. We will review your case in accordance with this policy and applicable consumer protection laws.

5. Contact Us

If you have any questions about this Refund & Cancellation Policy, please contact our support team at: